Pengaruh Produk dan Kualitas Pelayanan Terhadap Kepuasan Nasabah pada PT. BPRS Harta Insan Karimah Cibitung Cabang Sukabumi

Abstract

The research was conducted to prove that work motivation and discipline have an
influence on the performance of employees of PT. Tiara Sarana Lestari Sukabumi
City. The population taken is all employees at PT Tiara Sarana Lestari Sukabumi
City, totaling 102 employees with a sample technique using 10% slovin, namely
as many as 50 people. According to the purpose of the associative method used by
researchers. The analysis technique uses multivariate regression, while the results,
both partially and simultaneously, work motivation and discipline prove to have
an extraordinary influence on employee performance at PT Tiara Sarana Lestari,
Sukabumi City.